Privacy Policy
Privacy Policy
This Privacy Policy explains how Kancan USA collects, uses, and shares your personal information when you visit or make a purchase from www.kancanusa.com.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. As you browse the site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to our site, and how you interact with the site. We refer to this as “device information.”
We collect device information using technologies such as cookies, which are data files placed on your device and often include an anonymous unique identifier; log files, which track actions on the site and collect data such as your IP address, browser type, ISP, referring and exit pages, and timestamps; and web beacons, tags, and pixels, which are electronic files used to record information about your browsing behavior.
When you make a purchase or attempt to make a purchase through the site, we collect information from you including your name, billing and shipping addresses, payment information such as credit card numbers, email address, and phone number. We refer to this information as “order information.” In this privacy policy, “personal information” refers to both device information and order information.
How We Use Your Personal Information
We use the order information we collect primarily to fulfill any orders placed through the site, including processing payment, arranging for shipping, and providing invoices or order confirmations. Additionally, we use this information to communicate with you, screen orders for potential risk or fraud, and, in accordance with your preferences, provide information or advertising relating to our products or services.
We use device information to help screen for potential risk and fraud, particularly using IP addresses, and to improve and optimize our site. This includes generating analytics about how our customers browse and interact with the site and assessing the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share personal information with third parties to assist in the use of your information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how customers use the site. You can read more about Google’s privacy practices at https://www.google.com/intl/en/policies/privacy/ and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
We may also share personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.
Behavioral Advertising
We may use personal information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You may opt out of targeted advertising on Facebook, Google, Bing, or through the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our site’s data collection or use practices in response to “Do Not Track” signals from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and request correction, updating, or deletion. We process your information to fulfill contracts, such as orders, and to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain order information for our records unless you request deletion.
Changes
We may update this privacy policy to reflect changes in our practices or for legal, regulatory, or operational reasons.
Minors
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the site.
Contact Us
For questions about our privacy practices or to make a complaint, please contact us by email at help@kancanusa.com.