Route Package Protection

Enjoy Worry-Free Shipping with Route

At KANCANUSA.COM, we want every order to arrive safely and in perfect condition. That’s why we’ve partnered with Route to offer optional package protection. Route helps safeguard your shipment against loss, theft, or damage, providing you with added peace of mind.

How Route Works

During checkout, you can choose to add Route protection. The cost is based on your order total. If you opt in, Route provides independent customer support to assist with any delivery issues, including lost or damaged packages. You can access their support portal here: Online Shopper Portal.


Important: If you choose not to use Route Package Protection, KANCAN USA is not responsible for lost, stolen, or damaged packages.