Route Package Protection

Enjoy Worry-Free Shipping with Route

We want you to receive your KANCANUSA.COM order in perfect condition. That's why we've partnered with Route to offer package protection. Route safeguards your shipment against loss, theft, and damage, giving you extra peace of mind.

How Route Works

Route is offered as an option during checkout, with the cost determined by your order total. If you choose to add Route protection, they provide independent customer service to handle any issues with your delivery, including lost or damaged packages. You can access their support portal here:Online Shopper Portal.

If you opted out of Route Package Protection, KANCAN USA IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.